CasinoMax Casino Review
CasinoMax is an RTG-powered mobile casino, first established back in 2017. The brand is well-known for treating its players fairly, and fast cashouts, great reward schemes and top-notch customer support awaits you upon joining!
Our Rating: (4 / 5)
CasinoMax offers a wide variety of games, ranging from table games and slots, to video pokies and progressives. In our CasinoMax review I’m going to be taking an in-depth look at what the site is all about, starting with a look at some of the key features.
CasinoMax offers what’s known as instant play gaming, meaning you can play right from your PC or laptop’s internet browser; there’s nothing to download or install.
They also offer Bitcoin as a payment method. This is hugely beneficial to many players, as it acts as a way of getting around draconian payment method restrictions – primarily put in place by US payment processors. Bitcoin payments also allows players to make instant deposits and withdrawals, with no additional fees.
CasinoMax Website / App Design & Ease Of Use
When I was reviewing CasinoMax I was a bit taken aback by the retro design. Unfortunately, this is pretty much out of the casino’s control, given that they run on RTG’s software. It’s a little dated, and certainly doesn’t compare to some of the more modern online casinos we see in Europe, but I must point out this is purely from an aesthetics point of view.
When it comes to loading times, CasinoMax is super fast. Their games are lag-free, and navigating around the site is relatively straightforward; an easy-to-use navigation menu can be found on the left-hand-side of the screen to access the various game types.
While CasinoMax doesn’t offer a dedicated mobile app their website is partially mobile-optimized. You will be able to play all of their games from your mobile device – without needing to download or install any plugins, apps or pieces of software.
As I mentioned earlier in this review, CasinoMax relies solely on Realtime Gaming (RTG) software. If you’re from the US, you’ll probably already be familiar with their games.
Generally speaking, RTG’s games are well-made and entertaining. They’re not up to the same standard as, say, NetEnt or Microgaming, but they do a good job of offering players exciting gameplay. Better yet, many of their games carry progressive jackpots, allowing you the chance of winning thousands of times your stake from a single spin!
I also told you about the progressive jackpot games offered at CasinoMax – these are all categorized and can be found under the “Progressives” tab on the left-hand-side of the screen.
Choice of Games
Of course, given that CasinoMax only offers RTG games, you’ll find the total offering to be a bit smaller than you’d find at other online casinos. However, RTG does a great job of ensuring there’s something for everyone and you’ll find a huge selection of video slots including Aztec’s Millions and Megasaur – both of which offer entertaining bonus rounds and exciting features.
If you’re a fan of casino table games you’ll be spoiled for choice too. Take your pick from titles like Roulette, Blackjack and 3-Card Poker. Video pokie fanatics are taken care of too, with everything from Jacks or Better, Deuces Wild and Jokers Wild available.
New games are made available pretty often – I’d say you can expect to see new games added every 1-2 weeks. This means there’s always something new to try!
Banking – Deposit/Withdrawal Options
CasinoMax may not offer the largest selection of payment methods, but this is only to be expected from a US-facing casino. When I was putting this review together, I compiled a list of all the payment methods they do accept and these include: VISA, MasterCard, Bitcoin.
I also found on their “Banking” page information about some “coming soon” payment methods. There’s no launch date yet, but the casino states they’ll soon be accepting EcoPayz, Neteller and Skrill payments.
The minimum deposit amount for debit and credit cards is $35 – Bitcoin is just $10. The maximum deposit amount for all payment methods is $1,000, although I learned you can make multiple consecutive deposits if you’re looking to play at higher stakes.
I was also happy to see CasinoMax process withdrawals pretty quickly. If you opt to withdraw using Bitcoin, you can even see them processed within a matter of minutes – although your account will need to be fully verified to enjoy these super-quick cashouts.
Safety and Security
I was happy to find CasinoMax using up-to-date SSL certificates – a staple of any reputable and secure online casino. I’m always incredibly conscious when it comes to security – and especially when payments are being made online.
CasinoMax’s valid SSL certificate ensures your personal and sensitive information is secure at all times. No malicious third party will be able to gain access.
When it comes to licensing, CasinoMax holds a valid online gambling license from the Government of Curacao. They’re not the most respected regulatory body on the planet – and certainly are a world away from the likes of the UKGC and the MGA, but they do a decent job. Unfortunately for casinos accepting US players, the Curacao license is one of their only options.
On a more positive note, all of the CasinoMax games are independently tested for fairness. RTG uses a company called Technical Systems Testing (TST), one of the biggest in the industry. I was pleased to see this, and it ensures all the casino’s games are fair and running to their expected RTP.
CasinoMax are well-known for their customer support; in fact, they’ve won various awards for their player-focused approach to online gambling. The site offers three main ways for you to get in touch with the customer support team, and the easiest way is to use the live chat facility.
I tried this out myself – and I was really impressed with its speed. Live chat allows you to chat with a trained operator in real time. Usually, the wait time at CasinoMax is just a few seconds.
If you prefer, you can also choose to contact the casino’s customer support team through email. They also have a 24/7 toll free phone number.
Thanks to their Curacao license, CasinoMax accepts players from all over the world. However, to adhere to licensing requirements there are a number of countries they don’t allow you to join from, which includes: Australia, Austria, Belgium, Bulgaria, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Holland, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The United Kingdom (inclusive of Northern Ireland, Channel Islands and Isle of Man) and Vietnam.
Currently, I found just two currencies available at Casinomax; USD and CAD. In the future, the site may choose to accept more but there’s no firm plans as of yet.
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Last Updated on January 14, 2021