Coral App Review
As one of the big UK high street bookmakers, Coral is already a household name. But does that mean their mobile betting site is any good? Definitely NOT!
Our Rating: (1.8 / 5)
In this Coral app review, you’ll learn about the dreadful experience that several of our team have had with them. I’ll highlight the few positives and many negative aspects of online betting with Coral, and why you deserve so much better.
But first, in case you were thinking of signing up and downloading the app – don’t bother! I strongly recommend you choose one of these top rated alternatives instead.
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In fact, many well known brands get very lazy about their online and mobile service, because they seem to think that because you know them, they don’t need to try as hard as everyone else. That’s certainly the case with Coral. But how wrong can they be?
There are so many other online bookmakers doing such a better job, why would anyone download the Coral app in 2020 when there are plenty of much better options?
There was a time a few years ago when Coral were OK. The app was always rubbish, but betting on their desktop site was a much less painful experience than it is today. Then they merged with Ladbrokes, and everything went downhill. Given Ladbrokes track record, it’s unlikely to get better anytime soon.
I do want to find some positive things to say about Coral though. They do offer a very limited live streaming service, but it’s not free and there are many better ones available. For example, you can’t watch a horse race unless you’ve bet on it. The quality is also very slow compared to other sites such as bet365.
Likewise they do have cash out on some betting markets, but this is so bad on the Coral app, it’s almost unusable. Many other bookies do a superior job of this.
The main negatives are the odds, which are usually very poor compared to other online and mobile bookies. Customer service is poor, and the withdrawal process is slow, cumbersome and problematic.
Coral Free Bet
Coral do offer a welcome bonus for new customers. Don’t let that tempt you though. It’s a fairly standard offer, not particularly generous. But good luck withdrawing any money you might make with it! And if you can’t get your winnings out, there isn’t much point in trying to get the free bet in the first place.
Coral App Design / Usability
So Coral do offer an Android app and an iPhone app, both of which are free to download. When it comes to actually trying to use them though, the fun stops. So stop!
If you thought the Coral website was badly designed, the app takes things down to a whole new level of amateurishness. It honestly looks like something a small child has knocked together. The website isn’t responsive at all, so if you try to view it on your mobile phone you’ll soon be scrolling right to try and find half of the screen that’s missing.
The app is basic, but still clunky and slow. We tested it on brand new, state of the art handsets bought in 2020. It ran like a lame tortoise. We decided to end the test there, because trying it on some of our older handsets, which we’d normally do it our reviews, seemed pointless.
Choice of Markets
As a large company, Coral are able to offer a reasonable choice of betting markets. Most of these are also available on the Coral app (although due to the performance issues I mentioned, actually finding them is a challenge).
They cover UK & Irish horse racing, football, cricket, tennis, golf, greyhound racing etc. In short, everything you’d expect.
The odds are not particularly competitive though. Not just compared to Betfair, but also compared to the majority of other mobile betting sites. I suspect the Ladbrokes influence may be behind this, as they have always been known for really stingy odds. So if you’re looking for value, you won’t find it at Coral I’m afraid.
Banking – Deposit/Withdrawal Options
Debit Card, PayPal, Neteller, Skrill and PaySafe Card are all supported deposit methods via the Coral app.
I had no problems depositing money into my account, they were happy to accept payments no questions asked. Withdrawing was a different matter.
I’m always happy to provide ID & verification of address in line with money laundering legislation. But when I’ve done that and provided what has been asked for, I expect to get my withdrawal processed without any further delay.
What I don’t expect is to have to keep chasing time and time again to get the bookmaker to release my money. Sadly this was the case with Coral. Their withdrawals process was an absolute joke, one of the worst experiences I’ve had at any online betting site.
And remember, I’ve been reviewing betting apps for a while and tried pretty much all of them.
That brings me on to the Coral customer support. Normally when doing a betting app review, I contact the support on live chat and ask a few newbie questions to see if they’re patient, friendly and helpful towards new customers.
In this case, unfortunately for me, I had the need to contact their support for real, to try to get my withdrawal processed.
What I experienced was a shambles. I was fobbed off, ignored and lied to. Pretty much every promise that was made to me was broken. I had to ask for the same thing over 5 times before finally getting a response.
So it’s not going to surprise you to learn that I don’t rate the customer service here very highly!
Safety and Security
Coral hold a license from the UK Gambling Commission which covers players in the United Kingdom. They alos have a license in Gibraltar for players from the EU.
Their SSL Certificate is valid and their website seems reasonably secure, so I don’t have any particular concerns in this area.
This doesn’t mean I would want to bet with them again though! In fact, after completing this Coral App review, I have now closed my Coral account and it’s safe to say I won’t be opening another!
They fully deserve their poor rating, so if you were on the fence about whether to bet here or not, I hope this review has helped you make up your mind.
You can do better! Check out some of our other sports betting app reviews and choose someone who deserves your business.
Last Updated on April 21, 2020